Terms & Conditions

TERMS & CONDITIONS

Effective Date: 28 June 2026
Last Updated: 28 June 2026

INTRODUCTION, DEFINITIONS & ACCEPTANCE OF TERMS

1. Introduction

Welcome to OKSIA, a product developed by Ortus Knights and owned, operated, managed, licensed, and billed by Ekta Corporation, a Proprietorship established under the laws of India (hereinafter referred to as "Company", "we", "our", or "us").

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between the Company and every individual, travel agency, tour operator, destination management company (DMC), travel consultant, employee, representative, administrator, manager, owner, or any other authorized person ("User", "Agency", "Customer", "you", or "your") accessing or using OKSIA.

These Terms govern your access to and use of:

The OKSIA website
User accounts
Subscription services
Trial services
Customer dashboard
Agency workspace
Quotation management
Itinerary management
Voucher generation
Agency management tools
Support services
Documentation
Updates
All present and future services provided under the OKSIA brand.

By creating an account, starting a free trial, purchasing a subscription, renewing a subscription, accessing the platform, or using any feature of OKSIA, you acknowledge that you have read, understood, and agreed to these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately discontinue using OKSIA.

2. Purpose of this Agreement

The purpose of these Terms is to clearly define the rights, responsibilities, obligations, and expectations between the Company and every User.

This Agreement exists to ensure that:

every agency receives a consistent service,
all subscriptions are governed fairly,
customer information is handled responsibly,
intellectual property remains protected,
misuse of the platform is prevented,
disputes are minimized through clearly defined policies.

These Terms should be read together with our:

Privacy Policy
Refund Policy
Cookie Policy

Each policy forms an integral part of this Agreement.

3. About OKSIA

OKSIA is a commercial software platform created specifically for travel businesses.

The platform provides agencies with structured operational tools that assist in managing enquiries, quotations, itineraries, agency workflows, customer communication, branding, reporting, and related business activities.

OKSIA is intended solely for legitimate business use.

The platform is not designed for personal, non-commercial, unlawful, fraudulent, or unauthorized purposes.

Nothing within OKSIA should be interpreted as legal advice, financial advice, taxation advice, travel consultancy, immigration consultancy, insurance advice, or governmental approval.

Users remain fully responsible for every quotation, itinerary, pricing decision, customer communication, document, and business transaction created using the platform.

4. Definitions

For the purpose of these Terms, unless the context requires otherwise, the following words shall have the meanings assigned below.

Agency

A registered travel agency, tour operator, travel consultant, destination management company, or other approved business entity registered on OKSIA.

Account

A unique registered profile created by an Agency for accessing OKSIA.

Administrator

The primary account holder responsible for managing an Agency's subscription, settings, billing, and users.

Authorized User

Any employee, partner, representative, manager, or staff member permitted by the Agency to access the platform.

Subscription

A paid plan providing access to OKSIA for a defined billing period.

Trial

A temporary evaluation period provided by the Company for eligible new agencies.

Billing Cycle

The recurring Monthly or Yearly subscription period applicable to a paid plan.

Content

Any information uploaded, entered, generated, created, stored, or shared by the User while using OKSIA.

Customer Data

Business information, agency information, quotations, itineraries, branding assets, uploaded files, notes, and other operational information entered by the Agency.

Agency Branding

The logos, business names, contact details, disclaimers, and visual identity provided by an Agency.

Platform

The complete collection of services, software, applications, interfaces, updates, dashboards, tools, documentation, and resources provided under the OKSIA brand.

Services

Every feature, functionality, subscription, support service, update, documentation, or future enhancement offered by the Company.

Website

The official website located at:

https://oksia.in

Subscription Fee

The amount payable by the Agency for continued access to the platform.

Intellectual Property

All copyrights, trademarks, trade secrets, software, documentation, branding, user interfaces, source code, graphics, designs, logos, and proprietary material owned by the Company.

Business Day

Monday through Saturday, excluding officially declared public holidays in India.

Force Majeure

Events beyond the reasonable control of the Company, including natural disasters, internet outages, cyberattacks, governmental actions, war, terrorism, epidemics, pandemics, strikes, infrastructure failures, or similar circumstances.

Duplicate Account

Two or more accounts determined by the Company to belong to the same Agency or business but created to bypass subscriptions, trials, restrictions, or pricing.

Misuse

Any activity violating these Terms, applicable law, or the intended purpose of the platform.

Unauthorized Access

Attempting to gain access to another account, server, database, system, or information without authorization.

Update

Any modification, improvement, bug fix, enhancement, security patch, feature release, maintenance release, or version upgrade issued by the Company.

Definitions not specifically listed shall be interpreted according to their ordinary commercial meaning under the applicable laws of India.

5. Acceptance of Terms

By accessing or using OKSIA, you confirm that:

You are at least 18 years of age.
You have the legal authority to enter into this Agreement.
You are acting on behalf of yourself or an authorized business.
All registration information submitted by you is true, complete, and accurate.
You agree to comply with these Terms and all applicable laws.

If you are registering on behalf of an organization, you represent that you possess the authority to legally bind that organization to this Agreement.

If it is later determined that you lacked such authority, the Company shall not be responsible for any resulting disputes or liabilities.

6. Electronic Acceptance

This Agreement is accepted electronically.

You are not required to physically sign this document.

Creating an account, starting a trial, purchasing a subscription, renewing a subscription, clicking an acceptance checkbox, completing payment, or continuing to use OKSIA after publication of these Terms shall constitute your legally binding acceptance of this Agreement.

Electronic acceptance shall have the same legal effect as a handwritten signature to the fullest extent permitted under applicable law.

7. Changes to These Terms

The Company reserves the right to modify, update, replace, revise, or discontinue any part of these Terms at any time.

Where changes materially affect your rights or obligations, reasonable efforts will be made to notify registered users in advance through email, dashboard notifications, or announcements on the official website.

Continued use of OKSIA after revised Terms become effective constitutes acceptance of the updated Agreement.

If you disagree with any revised Terms, your sole remedy is to discontinue use of the platform before the revised Terms take effect.

8. Scope of this Agreement

These Terms apply to every interaction between you and the Company relating to OKSIA, including but not limited to:

Free trial usage
Paid subscriptions
Website access
Customer support
Product updates
Documentation
Promotional offers
Beta features
Future versions
Additional services introduced after the Effective Date

Nothing contained within these Terms shall be interpreted as creating a partnership, franchise, joint venture, employment relationship, or agency relationship between the Company and any User.

The Company remains an independent service provider, and every Agency remains solely responsible for its own business operations, customer relationships, legal compliance, taxation, pricing, travel services, and commercial decisions.

ELIGIBILITY, ACCOUNT REGISTRATION & VERIFICATION

9. Eligibility

Access to OKSIA is intended exclusively for legitimate travel businesses and individuals who are legally authorized to conduct business.

By registering an account, you represent and warrant that:

You are at least eighteen (18) years of age.
You possess the legal capacity to enter into a binding agreement.
You are registering on behalf of yourself or an authorized business.
All information submitted during registration is complete, accurate, and current.
You will use the platform only for lawful business purposes.

The Company reserves the right to refuse registration or discontinue access where these eligibility requirements are not met.

Registration does not automatically guarantee approval or continued access to the platform.

10. Business Verification

To maintain the integrity of the platform, the Company may verify the identity of every Agency before or after activation.

Verification may include, but is not limited to:

Agency name
Business owner details
Registered email address
Mobile number
GST Number
PAN Number
Business address
Website or social presence
Supporting business documents where required

Verification may be requested at any stage of your subscription.

Failure to provide requested information within a reasonable period may result in temporary suspension until verification is completed.

Providing false, misleading, forged, or incomplete information constitutes a material breach of these Terms.

11. GST & PAN Verification

To prevent fraudulent registrations and maintain a genuine business ecosystem, the Company may require a valid GST Number or PAN Number during registration or subscription.

The Company reserves the right to:

Validate submitted information.
Reject invalid registrations.
Suspend accounts using incorrect details.
Request additional documentation.
Permanently terminate accounts found using false information.

Submission of GST or PAN information does not guarantee account approval.

The Company may determine, at its sole discretion, whether the information satisfies verification requirements.

12. Duplicate Accounts

Each Agency is expected to maintain a single primary account unless otherwise approved in writing by the Company.

Duplicate registrations created for the purpose of:

Obtaining multiple free trials,
Circumventing subscription fees,
Avoiding account restrictions,
Misrepresenting business identity,
Manipulating promotional offers,
Bypassing user limitations,

are strictly prohibited.

If duplicate accounts are detected, the Company may:

Suspend one or all related accounts.
Merge accounts where appropriate.
Cancel trial access.
Remove promotional eligibility.
Permanently terminate associated accounts.

The Company's determination regarding duplicate accounts shall be final.

13. Account Registration

To access OKSIA, every Agency must create a registered account.

During registration, you agree to provide accurate and complete information.

You are responsible for ensuring that all submitted information remains current.

If any information changes, including your business name, email address, contact details, or billing information, you agree to update your account promptly.

Failure to maintain accurate information may affect billing, communication, verification, and support.

14. Agency Information

Each Agency remains solely responsible for all information submitted through its account.

This includes, but is not limited to:

Agency name
Contact information
Logo
Business address
GST details
PAN details
Branding assets
Email templates
Business disclaimers
Internal operational information

The Company does not verify the accuracy of operational content entered by the Agency and assumes no responsibility for errors resulting from incorrect information.

15. Account Ownership

Every account belongs to the registered Agency.

The individual creating the account is considered the primary administrator unless ownership is officially transferred in accordance with Company policies.

Ownership disputes between business partners, employees, directors, family members, or representatives are solely the responsibility of the Agency.

The Company shall not act as an arbitrator in internal business disputes.

Where ownership cannot reasonably be determined, the Company reserves the right to suspend access until satisfactory documentation is provided.

16. Account Transfer

Subscriptions, user accounts, licenses, and access rights may not be transferred, sold, assigned, leased, or otherwise provided to another individual, business, or organization without prior written approval from the Company.

Unauthorized transfers constitute a violation of these Terms and may result in immediate suspension.

17. Multiple Users

Certain subscription plans may permit multiple authorized users under a single Agency account.

Access to multi-user functionality is available only under eligible subscription plans as determined by the Company.

The Agency Administrator remains fully responsible for:

Creating user accounts.
Assigning permissions.
Removing inactive users.
Monitoring user activity.
Ensuring compliance with these Terms.

Actions performed by authorized users are deemed actions of the Agency itself.

18. User Roles & Permissions

The platform may provide different access levels for various users.

These permissions are intended to support operational management while maintaining appropriate control over sensitive information.

Agencies are responsible for assigning permissions carefully.

The Company accepts no responsibility for accidental disclosure, deletion, modification, or misuse resulting from incorrectly assigned user permissions.

19. Login Credentials

You are responsible for maintaining the confidentiality of your login credentials.

You agree not to:

Share passwords.
Share verification codes.
Allow unauthorized individuals to access your account.
Circumvent user limitations through shared credentials.

Any activity performed using your account shall be deemed authorized unless reported otherwise.

If you believe your account has been compromised, you must notify the Company immediately.

20. Account Security

While the Company implements reasonable security measures, each Agency shares responsibility for protecting its account.

Users should:

Use strong passwords.
Restrict account access to authorized personnel.
Log out from shared devices.
Monitor account activity regularly.
Report suspicious activity immediately.

Failure to follow reasonable security practices may increase the risk of unauthorized access, for which the Company cannot be held liable where such access results from the Agency's own negligence.

21. Trial Eligibility

Free trials are intended solely for genuine first-time Agencies evaluating the platform.

The Company may determine trial eligibility based on various factors, including business information, email addresses, contact numbers, GST details, PAN details, IP addresses, or other identifying information.

Attempts to obtain multiple trials through alternate registrations or misleading information may result in immediate suspension of all related accounts.

22. Right to Refuse Registration

The Company reserves the absolute right to reject, suspend, or cancel any registration without providing detailed reasons where it reasonably believes that approval may:

Violate applicable laws,
Compromise platform security,
Facilitate fraudulent activity,
Harm other users,
Damage the Company's reputation,
Breach these Terms.

Such decisions shall be made in good faith and in the interest of maintaining a secure and reliable platform for all Agencies.

SUBSCRIPTION PLANS, FREE TRIAL & BILLING

23. Subscription Plans

OKSIA is offered through subscription-based plans designed to meet the operational requirements of travel businesses of different sizes.

Available plans, features, pricing, user limits, and usage limits are published on the official website and may be updated from time to time.

The Company reserves the right to introduce new plans, discontinue existing plans, modify features, or revise plan structures as the platform evolves.

The purchase of a subscription grants the Agency a limited, non-exclusive, non-transferable right to access the subscribed services during the active billing period.

Ownership of the software is never transferred to the User.

24. Plan Features

Each subscription plan includes a specific set of features and limitations.

Certain features may only be available on higher-tier plans.

These may include, but are not limited to:

Multiple user access
Higher operational limits
Additional administrative controls
Premium business tools
Future premium modules

The Company reserves the right to define, modify, or remove plan-specific features at its discretion, provided that reasonable notice is given where such changes materially affect active subscribers.

25. Plan Upgrades

An Agency may upgrade its subscription at any time.

Upon upgrading:

Additional features become available according to the selected plan.
Billing adjustments may apply.
Existing account data remains intact.
The subscription continues under the terms of the upgraded plan.

The Company may apply prorated billing where applicable.

26. Plan Downgrades

Agencies may request to downgrade their subscription before the next renewal cycle.

Downgrading may result in:

Reduced feature availability.
Lower user limits.
Restricted access to premium functionality.

The Company shall not be responsible for any operational limitations resulting from a downgraded subscription.

27. Free Trial

Eligible Agencies may receive a fifteen (15) day free trial.

The trial is provided solely to evaluate the platform before purchasing a subscription.

The Company reserves the right to determine eligibility for any free trial.

The free trial:

Is available only to eligible first-time Agencies.
Cannot be exchanged for cash.
Cannot be extended unless approved by the Company.
Automatically expires at the end of the trial period.

28. Trial Restrictions

The free trial must not be used to:

Create multiple evaluation accounts.
Avoid purchasing a subscription.
Circumvent plan limitations.
Conduct fraudulent activities.
Misrepresent business identity.

The Company may immediately terminate any trial found to be in violation of these Terms.

29. Trial Expiry

At the conclusion of the trial period:

Trial access automatically expires.
Certain features may become inaccessible.
Continued access requires an active subscription.

The Company is under no obligation to preserve trial access indefinitely.

30. Subscription Activation

A subscription becomes active only after successful payment confirmation.

Activation dates determine:

Billing cycle
Renewal date
Subscription validity
Access duration

Any delays caused by payment failures or verification requirements may postpone activation.

31. Billing Information

The Agency is responsible for maintaining accurate billing information at all times.

Incorrect billing information may result in:

Failed payments
Interrupted service
Delayed renewals
Suspension of subscription benefits

32. Subscription Fees

Subscription fees are published on the official website.

Prices may vary depending on:

Selected plan
Billing frequency
Promotional offers
Future pricing revisions

Applicable taxes, where required by law, may be charged separately.

33. Promotional Pricing

The Company may occasionally introduce:

Launch offers
Seasonal discounts
Promotional pricing
Limited-time campaigns

Such offers:

Apply only during the stated promotional period.
Cannot be applied retrospectively.
Cannot be combined unless specifically permitted.

After the promotional period ends, standard pricing shall apply.

34. Taxes

Subscription fees are exclusive of applicable taxes unless otherwise stated.

Where required by law, GST and other statutory taxes shall be added to the invoice.

The Agency remains responsible for complying with its own taxation obligations.

35. Invoices

Invoices are generated for successful subscription payments.

The Agency is responsible for ensuring that its billing information is accurate before payment.

Invoices already issued may not be modified except where required by applicable law.

36. Billing Cycle

Subscriptions are available on:

Monthly billing
Yearly billing

Each subscription renews according to the selected billing cycle unless cancelled before renewal.

37. Renewal Pricing

Subscription renewals shall be charged according to the pricing applicable on the renewal date.

The Company reserves the right to revise subscription pricing in the future.

Where pricing changes affect existing subscribers, reasonable prior notice shall be provided.

38. Payment Authorization

By subscribing, the Agency authorizes the Company and its payment partners to process recurring subscription payments according to the selected billing cycle.

This authorization remains valid until cancelled in accordance with these Terms.

39. Billing Disputes

If you believe a billing error has occurred, you must notify the Company promptly.

Billing disputes should include:

Invoice number
Payment date
Registered email address
Description of the issue

The Company will investigate the matter and respond within a reasonable timeframe.

40. Subscription Changes

The Company may modify:

Subscription plans
Pricing
Included features
Operational limits
User limits
Billing policies

Such changes shall not affect completed billing periods but may apply to future renewals after prior notice.

41. Business Continuity

Subscription fees contribute to the continued development, maintenance, support, security, and improvement of OKSIA.

Continued subscription ensures access to updates, improvements, maintenance releases, and ongoing platform enhancements provided during the active subscription period.

PAYMENTS, RENEWALS, CANCELLATIONS & REFUNDS

42. Payment Methods

Subscription payments shall be made through the payment methods made available by the Company from time to time.

The Company reserves the right to add, remove, or replace payment methods without prior notice.

Payments must be completed successfully before access to paid services is granted or renewed.

43. Payment Processing

All payments are processed through authorized payment service providers.

The Company does not guarantee the availability, speed, or uninterrupted operation of any third-party payment provider.

Payment failures caused by banking systems, payment providers, card issuers, network interruptions, or user error shall not be considered the responsibility of the Company.

44. Automatic Renewal

Unless cancelled before the renewal date, subscriptions automatically renew at the end of each billing cycle.

By purchasing a subscription, you authorize recurring billing for the selected plan until cancelled.

The renewal amount shall be based on the subscription pricing applicable at the time of renewal.

45. Failed Payments

If a renewal payment fails, the Company may:

Retry the payment.
Notify the Agency of the failure.
Temporarily restrict premium features.
Suspend access until payment is completed.
Cancel the subscription if payment remains unsuccessful.

Repeated payment failures may result in permanent cancellation of the subscription.

46. Payment Obligations

The Agency agrees to pay all applicable subscription charges on or before their due dates.

Failure to maintain an active subscription may result in interruption or loss of access to subscription-based features.

Outstanding dues remain payable even if the account is not actively used during the billing period.

47. Price Revisions

The Company reserves the right to revise subscription pricing at any time.

Existing subscribers will receive reasonable prior notice before revised pricing becomes effective.

Price revisions shall apply only to future billing cycles and shall not affect payments already completed.

48. Cancellation by the Agency

An Agency may cancel its subscription at any time through the available account settings or by contacting support.

Cancellation prevents future renewals only.

Cancellation does not immediately terminate access to an already paid subscription period.

Access continues until the end of the current billing cycle unless otherwise stated.

49. Cancellation by the Company

The Company reserves the right to suspend or cancel any subscription where:

These Terms are violated.
Fraudulent information is provided.
Duplicate accounts are created.
Payment fraud is detected.
Illegal activities are identified.
Platform security is compromised.
Continued access may negatively affect other users or the Company.

Such cancellation may occur immediately where necessary to protect the platform.

50. Refund Policy

Refund requests shall be handled in accordance with the official Refund Policy.

Users are encouraged to review the Refund Policy before purchasing any subscription.

No refund shall be granted solely because the User decides not to use the platform after purchasing a subscription.

51. Non-Payment

Failure to pay subscription charges may result in:

Restricted functionality.
Suspension of premium access.
Account deactivation.
Termination of services.

The Company shall not be responsible for any operational inconvenience resulting from unpaid subscriptions.

52. Chargebacks

Initiating an unjustified chargeback or payment dispute after receiving access to the subscribed services constitutes a breach of these Terms.

Where a chargeback is determined to be fraudulent or abusive, the Company may:

Suspend the account.
Permanently terminate the subscription.
Recover applicable costs and fees.
Restrict future registrations.

53. Promotional Credits

Promotional discounts, coupons, referral credits, and special offers have no cash value unless expressly stated.

Such benefits:

Cannot be transferred.
Cannot be exchanged for cash.
May expire.
May be withdrawn if obtained through misuse or fraud.

54. Taxes & Government Charges

The Agency remains responsible for any taxes, duties, levies, or statutory charges applicable under local laws.

Where required, the Company shall collect applicable taxes and issue invoices accordingly.

55. Invoice Accuracy

It is the responsibility of the Agency to ensure that billing details are accurate before completing payment.

Invoices generated using incorrect information due to user error may not be modified except where legally required.

56. Subscription Expiry

Upon expiry of a subscription:

Access to paid features may be suspended.
Certain functionality may become unavailable.
Continued use may require subscription renewal.

The Company reserves the right to determine which services remain available after subscription expiry.

57. No Waiver

Acceptance of a delayed payment, partial payment, or exceptional billing arrangement shall not constitute a waiver of any rights under these Terms.

The Company retains the right to enforce all applicable subscription obligations at any time.

58. Billing Communications

The Company may send billing-related communications, including:

Payment confirmations.
Renewal reminders.
Failed payment notifications.
Invoice availability.
Subscription expiry notices.
Pricing updates.

Such communications form part of the subscribed service and are considered essential operational notifications.

59. Financial Records

The Company maintains billing records for administrative, accounting, legal, and compliance purposes.

The retention period for such records shall be determined in accordance with applicable laws and operational requirements.

60. Survival of Payment Obligations

Termination or cancellation of an account shall not affect any outstanding financial obligations incurred before termination.

Any unpaid subscription charges, applicable taxes, recovery costs, or lawful dues shall remain payable by the Agency.

USER RESPONSIBILITIES & ACCEPTABLE USE

61. User Responsibilities

Every Agency is solely responsible for the manner in which it uses OKSIA.

By using the platform, you agree to act responsibly, professionally, and in accordance with these Terms, applicable laws, and accepted business practices.

You remain responsible for all activities performed through your account, whether carried out by you, your employees, or any authorized users.

62. Accuracy of Information

The Agency is responsible for ensuring that all information entered into the platform is accurate, complete, and up to date.

This includes, but is not limited to:

Customer names
Travel dates
Destination details
Pricing
Inclusions and exclusions
Hotel information
Flight information
Visa details
Contact information
Agency branding
Terms presented to customers

The Company shall not be responsible for losses arising from inaccurate information entered by the Agency.

63. Responsibility for Quotations

Every quotation generated through OKSIA is prepared using information provided by the Agency.

The Agency remains solely responsible for:

Pricing accuracy
Taxes
Service availability
Supplier rates
Terms and conditions
Cancellation policies
Destination information

Users should carefully review every quotation before sharing it with clients.

64. Responsibility for Itineraries

OKSIA provides tools to organize and present travel itineraries.

The Agency remains fully responsible for verifying:

Travel schedules
Sightseeing details
Hotel information
Transportation arrangements
Destination content
Entry requirements
Operational feasibility

The Company accepts no responsibility for travel arrangements made using the platform.

65. Professional Conduct

Users agree to use the platform in a professional manner.

The following activities are prohibited:

Harassment
Threats
Abusive language
Defamation
Fraudulent representation
Impersonation
Misleading communications
Illegal activities

The Company reserves the right to investigate and act upon any reported misuse.

66. Acceptable Use

You agree to use OKSIA only for lawful business purposes.

You shall not use the platform to:

Commit fraud.
Mislead customers.
Distribute illegal content.
Promote unlawful activities.
Circumvent applicable laws.
Engage in deceptive business practices.

Any unlawful use constitutes a material breach of these Terms.

67. Prohibited Activities

Users shall not:

Reverse engineer the platform.
Attempt to discover source code.
Modify software components.
Create derivative works.
Copy the interface.
Republish platform content.
Resell access without authorization.
Use automated scripts to exploit the platform.
Attempt to bypass subscription restrictions.
Access restricted functionality without permission.

68. Unauthorized Access

You shall not attempt to:

Access another user's account.
Gain unauthorized administrative privileges.
Circumvent authentication systems.
Interfere with security controls.
Probe or test platform vulnerabilities without written approval.

Any such attempt may result in immediate suspension and legal action where applicable.

69. Security of the Platform

Users shall not knowingly introduce:

Malware
Viruses
Worms
Trojan programs
Malicious scripts
Harmful files
Security exploits

Any activity that threatens platform stability may result in immediate termination.

70. Fair Usage

The platform is intended for normal commercial operations.

Activities that unreasonably consume system resources, interfere with other users, or abuse platform functionality may be restricted.

The Company reserves the right to define reasonable usage limits where necessary to maintain service quality.

71. User Content

The Agency remains responsible for all content uploaded or generated within its account.

Content must not:

Infringe intellectual property rights.
Violate privacy laws.
Contain defamatory material.
Promote illegal activities.
Include malicious code.
Misrepresent third parties.

The Company reserves the right to remove content that violates these Terms or applicable law.

72. Intellectual Property of Others

Users shall respect the intellectual property rights of third parties.

The Agency is responsible for ensuring it has the necessary rights to use:

Logos
Images
Documents
Branding
Marketing material
Destination content

The Company shall not be liable for copyright infringement committed by users.

73. Communication with Customers

The Agency is solely responsible for all communications with its clients.

This includes:

Quotations
Confirmations
Cancellations
Vouchers
Emails
Messages
Travel advice
Pricing discussions

The Company does not review or approve communications before they are delivered.

74. Compliance with Laws

Users agree to comply with all applicable laws and regulations, including those relating to:

Consumer protection
Taxation
Business licensing
Data protection
Intellectual property
Electronic communications

Failure to comply remains the sole responsibility of the Agency.

75. Reporting Misuse

Users are encouraged to report suspected misuse, fraud, security vulnerabilities, or unauthorized activities affecting the platform.

Reports should be submitted through the official support channels.

The Company will review such reports in good faith but does not guarantee any specific outcome.

76. Monitoring

To protect the integrity of the platform, the Company may monitor system activity for:

Security purposes
Fraud prevention
Service reliability
Compliance with these Terms

Monitoring does not imply continuous supervision of every user activity.

77. Consequences of Misuse

Violation of these Terms may result in one or more of the following actions:

Warning notices
Temporary restrictions
Suspension of specific features
Account suspension
Permanent account termination
Cancellation of subscriptions
Removal of content
Legal action where appropriate

The choice of enforcement action shall remain at the sole discretion of the Company.

78. Responsibility for Employees

The Agency is responsible for ensuring that all employees, contractors, partners, consultants, and authorized users comply with these Terms.

Any breach committed by an authorized user shall be treated as a breach committed by the Agency itself.

79. Cooperation During Investigations

Where misuse, fraud, or security concerns are identified, the Agency agrees to cooperate reasonably with the Company's investigation.

Failure to cooperate may result in temporary suspension until the matter is resolved.

80. Continued Compliance

Compliance with these Terms is an ongoing obligation throughout the duration of your use of OKSIA.

The Company reserves the right to review user conduct periodically and take appropriate action whenever necessary to maintain a secure, reliable, and professional platform for all users.

LICENSE, INTELLECTUAL PROPERTY & WHITE-LABEL RIGHTS

81. Ownership of the Platform

OKSIA, including its name, branding, visual identity, software, source code, user interface, workflows, layouts, documentation, graphics, logos, icons, text, databases, designs, business processes, and all related materials, is the exclusive property of Ekta Corporation and is developed under the Ortus Knights brand.

Nothing contained within these Terms transfers ownership of any part of the platform to the User.

All rights not expressly granted under these Terms are reserved by the Company.

82. Limited License

Upon successful activation of an eligible subscription, the Company grants the Agency a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use OKSIA solely for its own internal business operations during the active subscription period.

This license does not constitute ownership of the software or any intellectual property associated with it.

83. License Restrictions

Unless expressly permitted in writing by the Company, Users shall not:

Copy or reproduce the platform.
Modify any part of the platform.
Reverse engineer the platform.
Decompile or disassemble any software component.
Create derivative works.
Lease, rent, sublicense, or resell access.
Distribute the platform.
Mirror or duplicate the website.
Remove copyright notices or proprietary markings.
Use the platform for competitive analysis intended to create a competing product.

Any unauthorized use immediately terminates the license granted under these Terms.

84. Intellectual Property Rights

All intellectual property rights relating to OKSIA remain exclusively owned by the Company.

These rights include, but are not limited to:

Copyrights
Trademarks
Trade names
Service marks
Logos
Software architecture
User interface designs
Documentation
Workflows
Graphics
Databases
Business methods
Product concepts

Nothing in these Terms shall be interpreted as granting ownership of any intellectual property to the User.

85. Trademarks

"OKSIA", "Ortus Knights", associated logos, product names, and branding elements are proprietary trademarks or trade identities of the Company.

Users shall not:

Register similar trademarks.
Use confusingly similar names.
Represent themselves as the owner of the platform.
Display Company branding in a misleading manner.

Any unauthorized use may result in legal action.

86. White-Label Rights

Certain customer-facing outputs generated through OKSIA are designed to display the Agency's branding.

This includes, where applicable:

Agency name
Logo
Contact information
Business details
Agency disclaimers

The use of Agency branding within generated documents does not transfer ownership of the underlying software or grant any rights over the Company's intellectual property.

87. Customer Documents

Documents created by the Agency using OKSIA, including quotations, itineraries, vouchers, and similar operational documents, remain under the operational control of the Agency.

However, the software, templates, layouts, formatting systems, and document generation mechanisms remain the exclusive intellectual property of the Company.

88. User Content

The Agency retains ownership of the business information and content it creates within its account.

By using the platform, the Agency grants the Company a limited, non-exclusive right to process, store, transmit, and display such content solely for the purpose of providing the subscribed services.

The Company does not claim ownership of the Agency's business information.

89. Feedback

Users may voluntarily submit:

Suggestions
Recommendations
Feature requests
Enhancement ideas
Product feedback
Bug reports

Unless otherwise agreed in writing, all feedback may be used by the Company without restriction or obligation to provide compensation.

The Company shall own any improvements or developments resulting from such feedback.

90. Product Improvements

The Company continuously improves OKSIA.

Features may be:

Added
Updated
Improved
Reorganized
Replaced
Retired

Such improvements remain the exclusive property of the Company.

The Agency acquires no ownership rights over future developments by virtue of using the platform.

91. Confidential Information

During the course of using OKSIA, Users may gain access to confidential information relating to the platform.

Confidential information includes, but is not limited to:

Internal workflows
Product roadmaps
Technical documentation
Pricing strategies
Security practices
Proprietary business processes

Users agree not to disclose such confidential information without prior written consent from the Company.

92. Competitive Use

Users shall not use OKSIA or information obtained through the platform for the purpose of:

Developing a competing product.
Replicating core functionality.
Copying workflows.
Reproducing interface designs.
Building substantially similar commercial software.

Such conduct constitutes a material breach of these Terms.

93. Public References

Unless prohibited by written agreement, the Company may identify an Agency as a customer of OKSIA for reasonable promotional purposes.

The Company shall not disclose confidential business information without prior consent.

An Agency may request removal of its name from promotional materials by contacting support.

94. Copyright Infringement

The Company respects intellectual property rights.

If any person believes that material accessible through OKSIA infringes their copyright or other intellectual property rights, they may notify the Company with sufficient supporting information.

The Company reserves the right to investigate and take appropriate action, including removal of the disputed material where necessary.

95. Reservation of Rights

Except for the limited license expressly granted under these Terms, no other rights, licenses, permissions, or interests are granted to the User.

All present and future rights relating to OKSIA remain exclusively reserved by the Company.

96. Survival

The provisions relating to:

Intellectual Property
Confidentiality
License Restrictions
Ownership
Feedback
Limitation of Liability
Dispute Resolution

shall survive the termination or expiration of these Terms for as long as permitted under applicable law.

97. No Implied Rights

No provision contained in these Terms shall be interpreted as granting any implied license, ownership interest, partnership, franchise, or commercial rights beyond those expressly stated.

Any rights not specifically granted remain exclusively with the Company.

98. Protection of Rights

The Company reserves the right to pursue all available legal and equitable remedies to protect its intellectual property, confidential information, trademarks, copyrights, and proprietary rights against infringement, unauthorized use, or misuse.

99. Entire Ownership

The User acknowledges that access to OKSIA is provided solely as a licensed service.

At no time shall the User acquire ownership, title, or proprietary rights over the platform, its software, source code, infrastructure, branding, or any related intellectual property, regardless of the duration of use or amount of subscription fees paid.

DATA, PRIVACY, SECURITY & CONFIDENTIALITY

100. Data Ownership

The Agency retains ownership of the information it creates, uploads, manages, or stores while using OKSIA.

Such information may include, but is not limited to:

Agency profile information
Business details
Branding assets
Quotations
Itineraries
Customer records
Operational notes
Uploaded documents
Internal configurations

The Company does not claim ownership of the Agency's business data.

101. Data Usage

The Company processes Agency data only for legitimate operational purposes, including:

Providing subscribed services.
Maintaining account functionality.
Processing subscriptions.
Delivering customer support.
Improving service reliability.
Enhancing security.
Fulfilling legal obligations.

The Company does not sell Agency information to third parties.

102. Privacy

Collection and processing of personal information are governed by the Company's Privacy Policy.

By using OKSIA, the Agency acknowledges that it has read and accepted the Privacy Policy.

Where any conflict exists between these Terms and the Privacy Policy regarding personal information, the Privacy Policy shall prevail.

103. Customer Information

The Agency remains solely responsible for information entered regarding its customers.

The Company does not independently verify:

Customer identities.
Travel information.
Pricing.
Booking information.
Contact details.
Documents uploaded by the Agency.

The Agency is responsible for ensuring that it has appropriate authority to collect and use such information.

104. Data Accuracy

The Company relies on information submitted by the Agency.

Users are responsible for maintaining accurate and current records.

The Company shall not be responsible for losses arising from incomplete, outdated, or inaccurate information entered by the Agency.

105. Data Security

The Company implements reasonable administrative, technical, and operational safeguards designed to protect Agency information.

These measures may include:

Controlled access
Authentication procedures
Encrypted communications where applicable
System monitoring
Security updates
Access logging

While reasonable efforts are made to maintain security, no online platform can guarantee absolute protection against every security risk.

106. User Security Responsibilities

Each Agency is responsible for protecting its own account.

Users should:

Maintain secure passwords.
Restrict access to authorized personnel.
Protect login credentials.
Regularly review account activity.
Immediately report suspected unauthorized access.

The Company shall not be liable for unauthorized access resulting from compromised credentials under the Agency's control.

107. Confidential Information

During use of the platform, both parties may have access to confidential information.

Confidential information includes information that is not publicly available and is disclosed in connection with the use of OKSIA.

Such information shall be treated as confidential unless disclosure is required by law.

108. Agency Confidentiality

The Company recognizes that Agencies may manage commercially sensitive business information.

Reasonable efforts shall be made to prevent unauthorized disclosure of confidential Agency information.

Nothing in these Terms obligates the Company to monitor or review Agency content unless required for operational, legal, or security purposes.

109. Company Confidentiality

Users acknowledge that certain information relating to OKSIA constitutes confidential and proprietary information.

Users agree not to disclose, reproduce, publish, or distribute confidential Company information without prior written permission.

110. Data Storage

Agency information may be stored on infrastructure selected by the Company.

The Company reserves the right to change infrastructure providers, storage methods, or hosting arrangements where necessary for operational, security, or business purposes.

111. Data Retention

The Company may retain certain information for reasonable periods:

To comply with legal obligations.
To resolve disputes.
To maintain financial records.
To enforce these Terms.
To improve operational security.

Retention periods may vary depending on the nature of the information.

112. Data Deletion

Following account closure or subscription termination, the Company may delete Agency information after a reasonable retention period.

The Company is not obligated to permanently retain inactive account data indefinitely.

Users are encouraged to maintain their own operational records where necessary.

113. Data Export

Data export functionality may not be available under all subscription plans.

The Company reserves the right to determine whether export features are provided and under what conditions.

The absence of export functionality shall not constitute a breach of these Terms.

114. Service Communications

The Company may communicate with registered Agencies regarding:

Account security
Subscription status
Billing
Service announcements
Maintenance
Policy updates
Legal notices

Such communications are considered essential to the operation of the platform.

115. Security Incidents

In the event of a suspected security incident affecting the platform, the Company may take immediate action to:

Restrict access.
Suspend affected accounts.
Perform investigations.
Apply security updates.
Restore service integrity.

Such actions are intended to protect all users and may temporarily affect platform availability.

116. Third-Party Services

The platform may rely upon third-party providers for certain operational services.

The Company shall not be responsible for service interruptions, security incidents, or operational failures arising solely from third-party providers beyond the Company's reasonable control.

117. Legal Disclosure

The Company may disclose information where required:

By applicable law.
By court order.
By lawful governmental request.
To protect legal rights.
To investigate fraud.
To enforce these Terms.

Such disclosures shall be limited to the extent reasonably necessary.

118. No Guarantee of Data Recovery

While reasonable measures are taken to maintain service reliability, the Company does not guarantee recovery of deleted, corrupted, or lost information.

Users remain responsible for maintaining any records they consider essential to their business operations.

119. Survival of Confidentiality

Obligations relating to confidentiality, privacy, intellectual property, legal compliance, and data protection shall survive termination of these Terms to the extent permitted by applicable law.

SERVICE AVAILABILITY, THIRD-PARTY SERVICES, WARRANTIES & DISCLAIMERS

120. Service Availability

The Company makes reasonable efforts to keep OKSIA available, secure, and operational.

However, uninterrupted availability cannot be guaranteed.

Access to the platform may occasionally be affected due to:

Scheduled maintenance
Emergency maintenance
Software updates
Infrastructure upgrades
Internet failures
Power outages
Third-party service interruptions
Events beyond the Company's reasonable control

Temporary interruptions shall not constitute a breach of these Terms.

121. Scheduled Maintenance

From time to time, the Company may perform scheduled maintenance to improve performance, security, stability, or functionality.

Where reasonably practical, advance notice of scheduled maintenance may be provided through the website, dashboard, or email.

Emergency maintenance may be performed without prior notice.

122. Feature Updates

The Company continually improves OKSIA.

Accordingly, features may be:

Added
Improved
Modified
Replaced
Renamed
Discontinued

Such updates are intended to improve the overall service and shall not be considered a reduction in service where reasonable alternatives are provided.

123. Beta Features

The Company may occasionally release experimental or beta features.

Beta features are provided for evaluation purposes and may:

Change without notice.
Be withdrawn at any time.
Contain defects.
Operate differently from final releases.

The use of beta features is entirely at the Agency's discretion.

124. Third-Party Services

Certain platform functions may rely upon third-party service providers.

These may include services relating to:

Payment processing
Email delivery
Analytics
Communication
Security
Infrastructure

The Company does not own or control such third-party services.

Their availability, policies, and performance remain subject to their respective providers.

125. Third-Party Websites

The website or platform may contain links to third-party websites for user convenience.

The Company does not endorse or assume responsibility for:

Third-party content.
Third-party privacy practices.
Products or services offered by third parties.
External website availability.

Users access such websites at their own discretion.

126. No Professional Advice

OKSIA is an operational management platform.

Nothing provided through the platform shall be interpreted as:

Legal advice
Financial advice
Tax advice
Accounting advice
Immigration advice
Insurance advice
Government approval
Regulatory certification

Users should seek qualified professional advice where appropriate.

127. Business Decisions

All business decisions made using OKSIA remain the sole responsibility of the Agency.

This includes decisions relating to:

Pricing
Quotations
Vendors
Hotels
Flights
Tour packages
Customer communication
Refunds
Travel arrangements

The Company shall not be liable for decisions made by the Agency.

128. No Guarantee of Business Results

The Company does not guarantee:

Increased revenue
Increased bookings
Customer growth
Business profitability
Cost savings
Operational outcomes

Results depend upon numerous factors beyond the Company's control.

129. Compatibility

The Company makes reasonable efforts to ensure compatibility with commonly used systems and devices.

However, compatibility may vary depending on:

Device configuration
Browser version
Internet connectivity
Third-party integrations
Future software updates

The Company does not guarantee compatibility with every environment.

130. Warranty Disclaimer

To the fullest extent permitted by applicable law, OKSIA is provided on an "as is" and "as available" basis.

The Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties relating to:

Merchantability
Fitness for a particular purpose
Non-infringement
Continuous availability
Error-free operation
Uninterrupted access

131. No Error-Free Guarantee

While reasonable efforts are made to maintain accuracy and reliability, the Company does not warrant that:

The platform will always operate without interruption.
Every defect will be corrected immediately.
Every feature will function perfectly in every circumstance.
Every operational requirement of every Agency will be satisfied.

132. Limitation of Operational Responsibility

The Company is not responsible for losses arising from:

Incorrect data entry.
Incorrect quotations.
Incorrect itineraries.
Incorrect pricing.
Customer disputes.
Supplier disputes.
Booking errors.
Travel disruptions.
Government regulations.
Force Majeure events.

Users remain responsible for verifying all operational information before communicating with their customers.

133. Force Majeure

The Company shall not be liable for delays, interruptions, or failures resulting from events beyond its reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Earthquakes
Epidemics
Pandemics
War
Terrorism
Civil unrest
Government restrictions
Power failures
Internet disruptions
Cyber attacks
Infrastructure failures

During such events, the Company's obligations shall be suspended for the duration of the affected period.

134. No Waiver

Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of any rights.

Any waiver shall be effective only if made in writing by an authorized representative of the Company.

135. Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, Cookie Policy, and any additional written agreements expressly incorporated by reference, constitute the complete agreement between the Company and the User regarding the use of OKSIA.

They supersede all previous discussions, representations, understandings, and agreements relating to the platform.

136. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

The invalid provision shall be interpreted, where possible, in a manner that most closely reflects its original intent.

137. Assignment

The Agency may not assign, transfer, delegate, or otherwise dispose of its rights or obligations under these Terms without prior written consent from the Company.

The Company may assign its rights and obligations in connection with mergers, acquisitions, restructuring, or business transfers.

138. Headings

Section titles and headings used in these Terms are provided solely for convenience and shall not affect the interpretation or legal meaning of any provision.

139. Reservation of Rights

Except where expressly stated otherwise, the Company reserves all rights relating to the operation, development, management, maintenance, and commercial exploitation of OKSIA.

No rights shall be deemed granted by implication.

SUSPENSION, TERMINATION, LIMITATION OF LIABILITY & DISPUTE RESOLUTION

140. Right to Suspend Services

The Company reserves the right to temporarily suspend access to OKSIA whenever it reasonably believes that such action is necessary to:

Protect the platform.
Protect other users.
Prevent fraud.
Maintain security.
Perform emergency maintenance.
Comply with applicable laws.
Investigate suspected violations of these Terms.

Temporary suspension shall not be interpreted as termination of the Agreement.

141. Suspension Due to Policy Violations

The Company may suspend an account immediately, with or without prior notice, where it determines that the User has:

Violated these Terms.
Submitted false information.
Created duplicate accounts.
Attempted unauthorized access.
Shared account credentials in violation of the subscribed plan.
Used the platform for unlawful purposes.
Misused promotional offers.
Attempted to interfere with platform operations.
Engaged in abusive or fraudulent conduct.

The duration of any suspension shall be determined solely by the Company.

142. Termination by the User

The User may discontinue use of OKSIA at any time by cancelling the active subscription.

Termination by the User:

Ends future renewals.
Does not automatically entitle the User to a refund.
Does not remove obligations that arose before termination.

Certain provisions of these Terms shall continue to remain in effect following termination.

143. Termination by the Company

The Company reserves the right to permanently terminate an account where it reasonably determines that continued access is inappropriate.

Grounds for termination include, but are not limited to:

Fraud.
Criminal activity.
Repeated policy violations.
Payment fraud.
Chargeback abuse.
Intellectual property infringement.
Security threats.
Deliberate misuse of the platform.
Actions likely to damage the reputation or operation of OKSIA.

Termination may occur immediately where necessary to protect the Company or its users.

144. Effect of Termination

Following termination:

Access to the platform shall cease.
Subscription benefits shall end.
User credentials may be disabled.
Future registrations may be refused.
Certain data may be retained where required by law or operational necessity.

Termination shall not affect rights or obligations that arose before termination.

145. Survival of Provisions

Termination or expiration of these Terms shall not affect provisions relating to:

Intellectual Property
Confidentiality
Payment Obligations
Refunds
Limitation of Liability
Dispute Resolution
Governing Law
Indemnification
Any provision intended by its nature to survive termination

Such provisions shall continue to remain enforceable.

146. Indemnification

The User agrees to defend, indemnify, and hold harmless Ekta Corporation, Ortus Knights, their proprietors, employees, contractors, affiliates, representatives, successors, and assigns from and against any claims, liabilities, damages, losses, costs, expenses, or legal fees arising from:

Violation of these Terms.
Misuse of the platform.
Breach of applicable law.
Incorrect information submitted by the User.
Customer disputes.
Intellectual property infringement committed by the User.
Negligence or misconduct by the User or its authorized personnel.

This obligation survives termination of the Agreement.

147. Limitation of Liability

To the fullest extent permitted under applicable law, the total cumulative liability of the Company arising out of or relating to the use of OKSIA shall not exceed the total subscription fees actually paid by the Agency to the Company during the twelve (12) months immediately preceding the event giving rise to the claim.

This limitation applies regardless of the nature of the claim, whether arising in contract, tort, negligence, strict liability, or otherwise.

148. Exclusion of Certain Damages

Under no circumstances shall the Company be liable for any indirect, incidental, consequential, exemplary, punitive, or special damages, including but not limited to:

Loss of profits.
Loss of business opportunities.
Loss of goodwill.
Loss of anticipated savings.
Business interruption.
Data loss.
Reputational damage.
Customer disputes.
Supplier disputes.

This exclusion applies even if the Company has been advised of the possibility of such damages.

149. User Responsibility

The User acknowledges that all operational decisions remain under the Agency's control.

Accordingly, the Company shall not be responsible for:

Travel arrangements.
Pricing decisions.
Supplier selection.
Customer communications.
Contractual obligations between the Agency and its clients.
Regulatory compliance relating to travel operations.

The Agency remains solely responsible for verifying all information before relying upon it for commercial purposes.

150. Complaints

Users are encouraged to first contact the Company's support team regarding any concern, dispute, billing issue, or service-related complaint.

The Company will make reasonable efforts to resolve genuine concerns in a fair and timely manner.

151. Informal Resolution

Before initiating any formal legal proceedings, both parties agree to attempt to resolve disputes through good-faith discussions.

Either party may notify the other in writing of the dispute, following which reasonable efforts shall be made to reach an amicable resolution.

152. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India, without regard to conflict of law principles.

153. Jurisdiction

Any dispute, claim, or legal proceeding arising out of or relating to these Terms or the use of OKSIA shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat, India.

The User irrevocably submits to the jurisdiction of such courts.

154. Legal Compliance

Nothing contained in these Terms shall prevent the Company from seeking immediate legal or equitable relief where necessary to protect:

Intellectual Property.
Confidential Information.
Platform Security.
Business Interests.
Rights under applicable law.

The Company reserves the right to pursue all remedies available under law.

155. Finality

The rights and remedies provided under these Terms are cumulative and in addition to any other rights or remedies available under applicable law.

Failure to exercise any right shall not constitute a waiver of that right.

GENERAL PROVISIONS, LEGAL NOTICES & FINAL ACCEPTANCE

156. Notices

Any notice required under these Terms may be provided through one or more of the following methods:

Registered email address
Notifications within the OKSIA platform
Official website announcements
Customer support communications
Any other reasonable electronic means used by the Company

Notices shall be deemed delivered when sent through the chosen communication channel.

It is the responsibility of the Agency to maintain a valid and accessible email address.

157. Official Communications

The Company may send operational communications relating to:

Account verification
Subscription status
Payment confirmations
Renewal reminders
Service announcements
Maintenance schedules
Security notifications
Policy updates
Product improvements
Legal notices

These communications are considered an essential part of the services provided and cannot be opted out of while an account remains active.

158. Electronic Records

The Agency agrees that all electronic records maintained by the Company, including but not limited to:

Registration information
Login records
Payment records
Support communications
System logs
Audit logs
Subscription history
Account activity

may be relied upon as evidence in connection with any dispute or legal proceeding to the extent permitted under applicable law.

159. Independent Relationship

Nothing contained within these Terms shall create or imply:

A partnership
A joint venture
An employment relationship
A franchise
An agency relationship
A fiduciary relationship

between the Company and any User.

Each party remains an independent entity responsible for its own obligations.

160. No Exclusivity

Nothing in these Terms grants the User any exclusive rights to use, market, distribute, or represent OKSIA.

The Company remains free to:

Offer services to other businesses.
Introduce competing plans.
Appoint business partners.
Expand into new markets.
Modify its commercial strategy.

161. Business Continuity

The Company may restructure, merge, transfer, assign, sell, or reorganize its business operations.

Such business changes shall not invalidate these Terms.

Where required, the successor entity shall assume the Company's rights and obligations under this Agreement.

162. Regulatory Compliance

Users agree to comply with all applicable laws, regulations, governmental requirements, licensing obligations, taxation rules, and industry standards relevant to their business activities.

The Company shall not be responsible for ensuring that individual Agencies comply with local or international regulations applicable to their operations.

163. Audit Rights

Where reasonably necessary to investigate fraud, misuse, or material breaches of these Terms, the Company reserves the right to review account activity, billing records, subscription history, and operational logs relating to the Agency.

Such reviews shall be limited to information reasonably necessary for the investigation.

164. Interpretation

Headings, titles, numbering, formatting, and examples provided throughout these Terms are included solely for convenience.

They shall not affect the legal interpretation or enforceability of any provision.

Words expressed in the singular shall include the plural where appropriate, and vice versa.

References to one gender shall include all genders where the context permits.

165. Language

These Terms are written in the English language.

Where translations are provided for convenience, the English version shall prevail in the event of any inconsistency or dispute.

166. Waiver

No delay or failure by the Company to exercise any right under these Terms shall operate as a waiver of that right.

Any waiver must be made expressly in writing and shall apply only to the specific instance for which it is granted.

167. Entire Agreement

These Terms & Conditions, together with the Privacy Policy, Refund Policy, Cookie Policy, and any additional policies expressly incorporated by reference, constitute the complete and exclusive agreement between the Company and the User regarding the use of OKSIA.

They supersede all prior discussions, understandings, communications, proposals, or agreements, whether oral or written.

168. Contact Information

For questions regarding these Terms & Conditions, please contact:

OKSIA
A Product by Ortus Knights

Billing Entity: Ekta Corporation (Proprietorship)

GSTIN: 24ATNPB9314Q1Z8

Registered Address:
1, Phoenix House, Near Vijay Cross Road, Ahmedabad, Gujarat, India – 382405

Website: https://oksia.in

Support Email: support@oksia.in

169. Acceptance of Terms

By creating an account, starting a free trial, purchasing a subscription, renewing a subscription, accessing the website, or using any part of OKSIA, you acknowledge that:

You have carefully read these Terms & Conditions.
You understand your rights and obligations.
You have had the opportunity to seek independent advice if required.
You voluntarily agree to be legally bound by these Terms.
You agree to comply with all applicable policies governing the use of OKSIA.

If you do not agree with these Terms, you must immediately discontinue use of the platform.

170. Final Declaration

The Company is committed to providing a reliable, secure, and professional platform for travel businesses.

These Terms are intended to establish a fair relationship between the Company and its users while protecting the interests of all parties.

We appreciate your trust in OKSIA and thank you for choosing us as your operational partner.

End of Terms & Conditions